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With the increasing use of technology in modern times, there is a growing requirement to provide technical support. iAXCESS technical support department or Support center has also been a growth in providing technical support to other Cooperates and Companies.
Our support is based on sharing information, responding quickly to changing needs and working through problems together with both our customers and vendors. For every product purchased and maintained through iAXCESS, Tier | and Tier || line technical support services are available.
All calls are logged and proactively resolved by our engineers, and where necessary, resolved in conjunction with our vendor in accordance with our online SLA.
iAXCESS has Extended the online support to include Remote Connection , using highest level and Secure Remote management connection Technology, in order to assist our Client in Solving their cases a.s.a.p .
On-Line Support
This service provides the appropriate technical resources to customers to identify and resolve specific problems Click here
On-Site Support
This on-site service provides the appropriate technical resources to customers to identify and resolve specific problems. This is available to all maintained customers and "by the hour" for those wishing for specific help.
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